Privacy Policy

DME of the Carolinas LLC (“we,” “us,” or “our”) collects only the information required to process orders, coordinate care, and support customer requests.

Information We Collect  

We may collect: 

  • Name 

  • Email address 

  • Phone number 

  • Shipping address 

  • Order details 

  • Information voluntarily submitted through forms 

We do not collect or store medical records, diagnostic information, or PHI. 

How We Use Your Information  

We use your information to: 

  • Process and fulfill orders 

  • Communicate order status 

  • Respond to questions or support requests 

  • Improve services and customer experience 

We do not sell, rent, or share your information for marketing. 

Payment Information  

Payments are processed securely through Shopify or approved processors. 

We do not store full payment card details. 

Data Protection  

We use reasonable safeguards to protect your information. 

Cookies & Analytics  

Basic cookies or analytics may be used to improve site performance. 

No medical or sensitive data is collected. 

Your Rights  

You may request access, correction, or deletion of your information (unless required for record‑keeping). 

Contact Information  

DME of the Carolinas LLC 

Email: orders@dmecarolinas.com 

Phone: (803) 810‑7208 

Address: 1646 Highway 160 W, Suite 105‑293, Fort Mill, SC 29708 

Policy Updates  

Updates will be posted on this page.